Refund policy

We currently do not offer returns for refunds. If you are unhappy with your purchase, we can assist with exchanges or store credit. Please review the details below:

    •    No Refunds: We do not accept returns for refunds.

    •    Exchanges:

    ◦    You must pay the shipping cost to return the item to us in its original packaging.

    ◦    We will ship the replacement item to you, via economy service.

    •    Store Credit:

    ◦    If you choose store credit instead of an exchange, you will be issued a credit for the original order amount, minus shipping.

Important Notes for Exchanges:

    •    Items must be returned within 14 days of order receipt.

    •    Items must be new, unused, and include all original packaging and tags.

    •    Damaged or Unsellable Items:

    ◦    If returned items are visibly damaged (e.g., stains, wear) and deemed unsellable, they will be shipped back to you without the option for an exchange or store credit.

International Exchanges:

    •    We are unable to cover the cost of shipping for international exchanges.

If you would like to proceed with an exchange or request store credit, please email us at sales@bornakennedy.co.

Thank you for understanding!